SUPPORT

Support

RetroForecast for iPhone and retroforecast.com • Logical Appeals, LLC

Email us and a person will read it. We aim to reply within two business days.

[email protected]

If you are reporting a problem, it helps enormously to include your device and OS version (or browser), the city you had selected, and roughly when it happened. Screenshots are welcome.

Safety first

RetroForecast is not a safety service. It is a weather display styled after early-90s cable broadcasts. Official watches and warnings are shown when your weather provider supplies them, but they can be delayed or missing. In severe weather, always follow your local authorities, NOAA Weather Radio, or your country's official meteorological service.

Using RetroForecast

How do I change the location?

Open Settings (the gear button in the bottom bar, or press S on a keyboard) and search for a city by name, or press USE MY LOCATION. Your choice is remembered.

Can I switch to °C, or change how fast the screens change?

Yes — both are in Settings, along with which screens appear in the rotation. You can turn individual screens off entirely if you only want a couple of them.

How do I pause on a screen I want to read?

Tap or click anywhere on the picture to pause, and again to resume. Swipe, or use the ← and → keys, to move between screens; the rotation resumes on its own after about 45 seconds.

The music will not start.

Browsers and phones block audio until you interact with the page. Press the music button in the bottom bar (it pulses until then) and the soundtrack starts. If it is still silent, check that your device is not muted and that the volume slider in Settings is up.

Why does it say STAND BY or SIGNAL LOST?

STAND BY means the forecast is still loading. SIGNAL LOST means the weather request failed — usually a dropped connection. It retries on its own; you can also press TRY AGAIN. If it persists on the website, check that a content blocker is not blocking the weather providers listed in the privacy policy.

The location button does not do anything.

Location permission is probably declined. On iOS, enable it under Settings › Privacy & Security › Location Services › RetroForecast. In a browser, use the padlock or site-settings menu in the address bar. You can always search for a city by name instead — the app works fully without location access.

About the weather itself

Why does the temperature differ from another weather app?

Different apps use different providers and different nearby observation points, so a degree or two of disagreement is normal. The iOS app uses Apple WeatherKit; the website uses Open-Meteo. Sources are credited in Settings.

Radar shows nothing for my area.

Radar on the website comes from RainViewer's global composite, which is dense over North America and Europe and thinner elsewhere. Where there is no radar coverage the map simply draws without it. A clear map can also just mean no precipitation.

Visibility or another reading looks wrong.

On the website some values are model estimates rather than direct station observations, and can occasionally read oddly. Tell us if you see something consistently wrong.

I did not get an alert for severe weather near me.

Alerts come from official sources and are shown for the location you have selected, which may not be the area under warning. Coverage outside the United States varies by country. Please do not rely on RetroForecast for warnings — see Safety first, above.

Privacy

RetroForecast has no accounts, no ads, no analytics, and no tracking, and your settings stay on your device. The full details are in the privacy policy.

Still stuck?

Write to us — bug reports and feature requests both genuinely get read.

[email protected]